SIT20122 Certificate II in Tourism
Kickstart your career in the tourism industry with this nationally recognized qualification.
This course provides the foundational skills and knowledge needed to work in a range of entry-level tourism roles.
Through a combination of practical training and industry-relevant learning, students will develop customer service skills, gain insight into key tourism sectors, and learn how to provide visitor information on popular attractions. This course is ideal for those looking to start their career in travel, tourism, or hospitality or as a pathway to further studies in the field.
Overview
Study Mode Apprenticeship
Experience an industry that can take you all around the world.
This Qualification provides students with foundational knowledge of the tourism industry, preparing them for work as tourism service attendants across a range of organisations, such as travel agencies, tour companies, hotels and resorts, and museums.
Throughout this course, students will learn how to source and use information about the tourism industry, provide a high level of customer service, respect and display social and cultural sensitivity, and participate in safe work practices.
This is an entry-level course designed to deliver fundamental tourism skills that students can use as a pathway into the local tourism and hospitality industry.
Throughout this course, you will gain skills in:
- Sourcing and using information on the tourism and travel industry
- Interacting with customers
- Showing social and cultural sensitivity
- Participating in safe work practices
This course is right for you if:
- You are keen to get some entry level skills in the tourism industry that may lead to exciting world wide career opportunities
- You love engaging with people and learning about other cultures
- You like to help people by providing information about your local area
Select your preferred campus and apply
Delivery location, important dates and study options
Course dates, locations and study modes are not currently available. Please contact our Customer Engagement Team for more information.