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SIT20322 Certificate II in Hospitality

SIT20322 Certificate II in Hospitality

National ID SIT20322 State ID BHT0

Kickstart your hospitality journey: serve, shine, and succeed!

Get ready to dive into the exciting world of hospitality with the Certificate II in Hospitality! Whether you're just starting out or looking to boost your skills, this course will equip students with everything they need to succeed - from delivering top-notch customer service to mastering teamwork and safety.
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This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information. 

*Please note that eligibility requirements apply to some of the low fee training. 

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.

Overview

When Semester 1, 2025

Study Mode On campus

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The Certificate II in Hospitality is your gateway to a vibrant career in the hospitality industry. 

This Qualification covers essential skills such as customer service, workplace safety, and effective teamwork. This hands-on program prepares students for success in hotels, restaurants, events, and more.
Students will learn about food and beverage preparation, serving coffee and non-alcoholic beverages, interacting with customers and dealing with people from other cultures.
Whether you're entering the industry or upskilling, this course is your foundation for a thriving future in hospitality.
This course is delivered at North Regional TAFE's newly completed, state-of-the-art Hospitality Training Centres.

 

Gain these skills

Throughout this course, you will gain skills in:

  • Food and beverage preparation, including creating espresso coffee, smoothies, juices, and milkshakes
  • Sourcing and applying industry-relevant information
  • Interacting with customers and providing excellent service to people from various backgrounds
  • Working safely, hygienically, and effectively as part of a team
  • Using a point-of-sale system for transactions
  • Demonstrating social and cultural sensitivity in a diverse hospitality environment

Is this course right for me?

This course is suited to you if:

  • You are a hospitality worker with foundational experience seeking to expand your skills.
  • You want to enhance your abilities in food service preparation, cleanliness, and customer service.
  • You are interested in pursuing new employment or exploring different pathways within the hospitality industry.
  • You have a passion for engaging with people and enjoy learning about diverse cultures.
  • You are comfortable working on your feet for extended hours and have the flexibility for shift work.
  • You are keen to progress and deepen your expertise in the hospitality sector.

Important information

Course requirements

Job opportunities

Further study

Select your preferred campus and apply

Delivery location, important dates and study options

Course dates, locations and study modes are not currently available. Please contact our Customer Engagement Team for more information.

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