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CHC22015 Certificate II in Community Services

CHC22015 Certificate II in Community Services

National ID CHC22015 State ID AWJ7

Step into a thriving career: The North West is experiencing a rising demand for skilled support workers in community services and youth work.

Join this expanding industry and make a difference in the lives of others. This entry-level course introduces students to the operations of the community service and care sector and equips students with the knowledge to provide assistance to clients with a variety of needs.

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This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information. 

*Please note that eligibility requirements apply to some of the low fee training. 

^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.

Overview

When Semester 1, 2025

Study Mode On Campus

This Qualification is perfect for those who want to start a career in community services, helping people who need care as their first point of contact.

Throughout this course, students will learn how to:
  • Support clients with their changing needs
  • Understand and respect cultural differences
  • Adapt to different policies and services
  • Identify the needs of local communities
  • Create services and facilities to meet those needs
  • Communicate clearly and effectively
  • Manage information and provide administrative support
  • Practice ethical behaviour in your work

Throughout this course, you will gain skills in: 

  • First contact support and assisting individuals in meeting their immediate needs
  • Providing support to clients in fields such as aged care, disability support, alcohol and other drugs, financial aid, social work, counselling and mental health
  • Communication
  • Organising and completing work activities
  • Working with diverse people
  • Complying with workplace health and safety

This course is suited to you if:

  • You are interested in a community services career that could have a pathway into aged care, disability, youth, social work and other community services roles
  • You have a flexible and open-minded attitude
  • you have strong interpersonal skills

Not all units and study modes are offered at all campuses. Please check with your local campus.

Important information

Select your preferred campus and apply

Delivery location, important dates and study options

Course dates, locations and study modes are not currently available. Please contact our Customer Engagement Team for more information.

Register your interest now

Course enquiry form