SIT50422 Diploma of Hospitality Management
Become a leader in your industry.
Are you ready to take your career to the next level? This qualification has been designed for those who have substantial operational experience in the tourism and hospitality industry and are ready to step into a management role.
This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the low fee training.
^ You will pay half price for the course fees on the Lower fees, local skills courses, however other fees may apply such as for resources that are specifically needed for your training.
Overview
When Available all year
Study Mode Part-time | Workplace
Throughout this course, you will build on your existing hospitality knowledge while developing skills in planning, leading, implementing and monitoring staff and business operations. You will learn about operational planning, managing budgets, implementing regulatory requirements and work health and safety practices, and techniques for enhancing the overall customer experience. You will also learn how to lead a team of staff, prepare rosters and manage workplace conflict and diversity.
As part of this course, you will complete a knowledge assessment and be observed completing pre-determined tasks on the job for each unit of study.
Throughout this course, you will gain skills in:
- Operational planning
- Managing customer service practices
- Enhancing customer service experiences
- Preparing, monitoring and managing budgets
- Leading and managing staff
- Rostering staff, managing conflict and workplace diversity
- Implementing regulatory requirements and work health and safety practices
You have operational experience in the hospitality industry and wish to progress into a management role.
Select your preferred campus and apply
Delivery location, important dates and study options
Course dates, locations and study modes are not currently available. Please contact our Customer Engagement Team for more information.