Business Ready Skill Set
Be business ready!
Every workplace needs people with strong customer service, organisation, digital business, and workplace safety skills. These core capabilities are essential across a wide range of industries and can help you build confidence in an office, administration, or customer-facing role. Develop practical, job-ready skills and take the first step towards your future career. You just need to be skills ready!
This course is fee free* for residents of Western Australia. Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information. *Please note that eligibility requirements apply to some of the fee free training.
Overview
When Semester 2, 2026
Study Mode On Campus
The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Units:
BSBOPS203 Deliver a service to customers
BSBPEF202 Plan and apply time management
BSBTEC201Use business software applications
BSBWHS211 Contribute to the health and safety of self and others
Important information
Select your preferred campus and apply
Delivery location, important dates and study options
Course dates, locations and study modes are not currently available. Please contact our Client Services Team for more information.