Business Ready Skill Set
Be business ready!
Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

This course is fee free* for residents of Western Australia. Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information. *Please note that eligibility requirements apply to some of the fee free training.
Overview
Campus Karratha
When Semester 2, 2025
Study Mode On Campus
The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Units:
BSBOPS203 Deliver a service to customers
BSBPEF202 Plan and apply time management
BSBTEC201Use business software applications
BSBWHS211 Contribute to the health and safety of self and others
Important information
Select your preferred campus and apply
Semester 2, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
Core
National ID Unit title | General fee | Concession | Resource fee |
---|---|---|---|
BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Our estimated fees are based on:
- Full time study in 2025.
- All units required to gain this qualification. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course.
- For more information regarding eligibility and fees, please visit the DTWD website.
These fees are estimates only and depend on your eligibility for government funding, concession rates, the units you have already completed or seek to be recognised under Recognition of Prior Learning (RPL). Additional resource, material and/or equipment costs may apply. Visit our Fees and Charges page for more information, including on consumer rights.